Dear guests,

Please open the following information about arrival and departure, deposit, cancellation, car parking, dogs and accepted methods of payment. Our receptionists will be happy to assist you with any queries or requests you may have.

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Guest information

You find more information by clicking on the PLUS label below to ensure that you can enjoy a relaxing holiday right from the start.
If you have any queries or requests, do let us know; we are here to help.

General informationfor for a stress-free holiday from the start.

Our prices are in Euros, per person and per day and include an extensive breakfast buffet as well as the use of the hotel’s wellness facilities.  

In case of errors in any correspondence, the tariff applies.
 

Adults only hotel

  • Please note that we specialize in a relaxing holiday for adults
    and teenagers starting at the age of 16!
     

Best price guaranty und Early booking discount

  • Your booking on our website is always at the best price - guaranteed!
  • For bookings up to 60 days prior to arrival, you will receive a 5% early booking discount!
    (Minimum stay to receive discount: 3 nights)


Arrival and departure

  • Check-in: 14:00 hours
  • Check-out: 11:00 hours
  • We will keep your room until 18:00 hours
  • Please notify us if you arrive late
  • Park garage: fee of € 15.00 per day

 

Message to our reception

 

Deposit

  • We require a deposit of 30% per reservation for firm bookings, payable by bank transfer. Please ensure that you pay all bank charges.
  • The booking is only firm if both parties have confirmed it in writing and if the deposit is paid within 8 days.



Payment methods

  • EC card
  • Cash
  • Bank details for wire transfer:
    Volksbank Tirol
    IBAN: AT07 4239 0030 0000 5620
    BIC-Code: VBOE ATWW INN

 

Specials

  • Our guests benefit from a 35% discount at the Golfacademy Seefeld (only 100 m away)!
  • Large open air carpark behind the hotel, free of charge
  • Short-stay supplement: 1 or 2 nights: + € 5.00 per person and per day

 

 

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Cancellation and other terms and conditions

All rooms are non-smoking.
It is not permitted to smoke inside hotels in Austria.
You may smoke in the outside areas

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Cancellation policy

•    For cancellations from 3 months before arrival: 40% cancellation fee
•    For cancellations from 1 month before arrival: 70% cancellation fee
•    For cancellations in the last week before arrival: 90% cancellation fee
•    We charge 100% of the entire booking for late arrival and/or early departure
•    We recommend that you take out insurance with the Europäische Reiseversicherung
•    The hotel must be notified in writing of any changes to, or cancellations of, bookings.
•    In case of a cancellation, the General Terms and Conditions for the Hotel Industry of Austria (AGBH) apply 

General Terms and Conditions for the Hotel Industry of Austria (AGBH)

Please advise us if you want to bring your dog on holiday with you.

We accept dogs by prior arrangement.
Please bring a blanket and/or dog basket. Thank you for understanding that your four-legged friend is not allowed in the dining rooms and wellness facilities. We charge € 18.00 per day (excluding food) and € 25.00 for the final cleaning. You must pay for any damage caused by your dog.